Terms of Service
Fidence Tax Relief — a brand of Fidence Tax and Advisory, a DBA of Fidence LLC. Effective date: August 12, 2026.
1. Who we are
Fidence Tax Relief is the tax-resolution service line of Fidence Tax and Advisory, a DBA of Fidence LLC. We are a private Northern California firm and are not affiliated with, endorsed by, or acting on behalf of the IRS, the California Franchise Tax Board (FTB), or any government agency.
2. Nature of our services
The information on this website and in an initial consultation is informational only. No client relationship is created until you and Fidence Tax Relief sign a written engagement agreement describing the scope of work and fees.
3. No guarantee of results
Outcomes depend on your specific facts, finances, and government-agency approval. We do not guarantee any particular outcome, debt reduction, program eligibility, or timeline. Individual results vary.
4. Not legal or tax advice until engaged
Nothing on this site or discussed before engagement constitutes legal, tax, or accounting advice you should rely on. Do not act or refrain from acting based on this content without a signed engagement.
5. Eligibility
You must be at least 18 years old to use this website or request a consultation.
6. SMS / text messaging terms
Program description: if you opt in, Fidence Tax Relief may send you text messages related to consultation scheduling, appointment confirmations and reminders, service and case updates, responses to your questions, and occasional informational or promotional messages where you have separately opted in.
Message frequency varies.
Message and data rates may apply.
How to opt out: reply STOP to any message. We will send a confirmation and you will receive no further messages unless you re-enroll. For assistance, reply HELP or contact info@fidencetaxrelief.com or (925) 405-6124.
Carriers are not liable for delayed or undelivered messages.
Consent to receive text messages is not a condition of purchasing any goods or services.
7. Your responsibilities
You agree to provide accurate, complete, and timely information and documents, to respond to requests promptly, and to use this site lawfully. Our ability to help depends in large part on the accuracy and timeliness of what you provide.
8. Intellectual property
All content on this site, including text, layout, graphics, and marks, is owned by Fidence LLC or its licensors and may not be copied, reproduced, or distributed without written permission.
9. Disclaimers
This website and its content are provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of liability
To the maximum extent permitted by law, Fidence LLC and its owners, employees, and contractors are not liable for any indirect, incidental, special, consequential, or punitive damages, or lost profits, arising from your use of this website.
11. Indemnification
You agree to indemnify and hold harmless Fidence LLC and its personnel from claims, losses, and expenses arising from your misuse of this site or your violation of these Terms or applicable law.
12. Governing law
These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. Venue for any dispute lies in the state or federal courts located in California.
13. Changes
We may update these Terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the updated Terms.
14. Contact
Fidence Tax Relief · 420 Railroad Ave, Ste 102, Pittsburg, CA 94565 · info@fidencetaxrelief.com · (925) 405-6124