Privacy Policy

Fidence Tax Relief is the tax-resolution service line of Fidence Tax and Advisory, a DBA of Fidence LLC, a private Northern California tax-resolution firm. We are not affiliated with, endorsed by, or acting on behalf of the IRS, the California Franchise Tax Board (FTB), or any government agency.

Contact: 420 Railroad Ave, Ste 102, Pittsburg, CA 94565 · info@fidencetaxrelief.com · (925) 405-6124

We collect the information you give us — your name, phone number, email address, and details you choose to share about your tax situation — along with limited technical information (such as browser type, device, and pages viewed) collected through cookies and similar technologies.

We use your information to:

• respond to your inquiries;
• schedule and conduct your free consultation;
• send appointment confirmations, reminders, and service updates;
• improve and secure our website; and
• meet our legal and recordkeeping obligations.

If you provide your mobile number and check the consent box, you agree to receive SMS text messages from Fidence Tax Relief about your inquiry and consultation. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent is not a condition of purchase.

No mobile information will be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Text-messaging originator opt-in data and consent are not shared with any third parties.

We do not sell your personal information. We share it only in limited circumstances: with service providers who help us operate our business (such as scheduling, email, and CRM providers) under confidentiality obligations; when required for legal, regulatory, or safety reasons; and in connection with a merger, acquisition, or other business transfer.

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You can opt out of text messages by replying STOP, and out of marketing emails using the unsubscribe link. You may request access to, correction of, or deletion of your personal information at any time. California residents may exercise their rights under the CCPA/CPRA, including "Your Privacy Choices," by contacting us using the information below. We will not discriminate against you for exercising these rights.

We use cookies and similar technologies to keep the site working, remember preferences, and understand how visitors use our pages. You can control cookies through your browser settings; disabling them may affect site functionality.

Our site may link to third-party websites and tools, such as our online scheduling provider. We are not responsible for their content or privacy practices; please review their policies directly.

Our website and services are not directed to individuals under 18, and we do not knowingly collect personal information from them.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above, and material changes will be posted on this page.

Fidence Tax Relief · 420 Railroad Ave, Ste 102, Pittsburg, CA 94565 · info@fidencetaxrelief.com · (925) 405-6124